Markham & Smith - what do our customers say?
We take pride in customer service and satisfaction. It is important that our customers leave feeling happy. Take a look at what some of our satisfied customers have said about their experience with us here at Markham & Smith.
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Amazing service from Mike when I took my car in for a service, I was kept informed of everything throughout the day and he was so friendly when I dropped it off/picked it up. I had previously had a bit of a problem with the engine temperature gauge which they also had a look at and explained fully to me - even saving me money in the end. I can't praise Mike and the rest of the team enough, everyone was super friendly and helpful right from the word go. I've already recommended the garage to a coworker for her service :-)
I have used this garage for approx. 8 years for my Car and my Campervan. My Campervan, the subject of this survey, is nearly 30 years old and can be a challenge in sourcing parts. This challenge has always been met. I am treated with courtesy and always kept informed as to progress during the course of a repair. The work is of a very high quality. I have been driving for 45 yrs+ and this is the first garage that I have experienced which I can genuinely state gives me absolute confidence in the work carried out, the resolution of problems and the fairness of their pricing. These are the reasons that I return to them year after year.
Very good and friendly service. This local garage makes me feel valued as a customer and I've never had any cause to complain about the standard of work.
After failing an MOT Markham & Smith were recommended by Kwik Fit (Witham) to carry out the welding repair work. The Jason managed to schedule the work in at very short notice. The estimates provided were accurate and the repair work was completed to a very satisfactory level. The customer service provided by Jason & Matthew was very good. I will definitely use Markham & Smith again in the future.
I have now been using Markham & Smith since 2009 for both of my vehicles. Their service is excellent and they are competatively priced. The staff are personal and welcoming and remember you which cannot be said for many other places. I highly recommend Markham & Smith and look forward to using them again next year.
They are always quick to help, honest and put the customer first. They also give you options for most repairs which helps makes you feel they don't want to rip you off like some other garages. Plus they even cleaned my filthy car!