We take pride in customer service and satisfaction. It is important that our customers leave feeling happy.
Take a look at what some of our satisfied customers have said about their experience with us here at Markham & Smith.
It has been a pleasure to deal with Jason at Markham Smith. He has been very informative and has made the process of buying my daughter her first car very smooth and easy. Thank you.
Helpful staff taken for test drive shown around the vehicle got a better price very happy with my new Galaxy would recommend Markham and Smith for a quality car & service
All handled satisfactory found my Fiesta online with Markham and Smith, happy with my purchase thanks again Jason at Markham and Smith.
I looked online first and saw a few cars I liked, so came to the garage to view the cars in person. They were very helpful and let me take the cars for a test drive which made my decision easier when buying a new car.
Good customer service very helpful, patient and informative.
I received a friendly, approachable, helpful and informative service Markham and Smith. Would recommend to family and friends.
Very good and helpful in giving advise.
Good service, Markham and Smith went out of there way to meet all my requirements.
A known reliable dealership was recommended by a friend who has used the garage for many years, We visited other garages after viewing the Fiesta we first saw at Markham and Smith but decided the one we first saw was the perfect match.
Amazing service from Mike when I took my car in for a service, I was kept informed of everything throughout the day and he was so friendly when I dropped it off/picked it up. I had previously had a bit of a problem with the engine temperature gauge which they also had a look at and explained fully to me - even saving me money in the end. I can't praise Mike and the rest of the team enough, everyone was super friendly and helpful right from the word go. I've already recommended the garage to a coworker for her service :-)
Mrs Gemma Pilgrim
I have used this garage for approx. 8 years for my Car and my Campervan. My Campervan, the subject of this survey, is nearly 30 years old and can be a challenge in sourcing parts. This challenge has always been met. I am treated with courtesy and always kept informed as to progress during the course of a repair. The work is of a very high quality. I have been driving for 45 yrs+ and this is the first garage that I have experienced which I can genuinely state gives me absolute confidence in the work carried out, the resolution of problems and the fairness of their pricing. These are the reasons that I return to them year after year.
Mr Terry Garner
Very good and friendly service. This local garage makes me feel valued as a customer and I've never had any cause to complain about the standard of work.
Ms Lynne Darrah
After failing an MOT Markham & Smith were recommended by Kwik Fit (Witham) to carry out the welding repair work. The Jason managed to schedule the work in at very short notice. The estimates provided were accurate and the repair work was completed to a very satisfactory level. The customer service provided by Jason & Matthew was very good. I will definitely use Markham & Smith again in the future.
Mr Paul Billings
I have now been using Markham & Smith since 2009 for both of my vehicles. Their service is excellent and they are competatively priced. The staff are personal and welcoming and remember you which cannot be said for many other places. I highly recommend Markham & Smith and look forward to using them again next year.
Mr Jamie Beseant
They are always quick to help, honest and put the customer first. They also give you options for most repairs which helps makes you feel they don't want to rip you off like some other garages. Plus they even cleaned my filthy car!
Miss Chloe Medway